---
title: "Customer Story: Starling Bank"
description: How Starling Bank Simplified Their On-boarding with Address Validation
image: https://blog.ideal-postcodes.co.uk/hubfs/Imported_Blog_Media/starling_bank_logo-f8fd8b05b46f48b8fe9ea605f60a49dff0eb0de1f58374acd68d22b96f4c3e62-1.svg
---

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# Customer Story: Starling Bank

How Starling Bank Simplified Their On-boarding with Address Validation

![hero-jobbies-7](https://f.hubspotusercontent00.net/hubfs/395201/hero-jobbies-7.svg)

[Doaa Kurdi](https://blog.ideal-postcodes.co.uk/author/doaa-kurdi)

 Jun 16, 2020, 12:00:00 AM

> How Starling Bank Simplified Their On-boarding with Address Validation

![Customer Story: Starling Bank](https://blog.ideal-postcodes.co.uk/hubfs/Imported_Blog_Media/starling_bank_logo-f8fd8b05b46f48b8fe9ea605f60a49dff0eb0de1f58374acd68d22b96f4c3e62-1.svg)

[Starling Bank](https://www.starlingbank.com/) is a digital bank transforming the way people manage their money and serve customers in a way that traditional banks do not

As Starling Bank is an app-based digital product, they wanted to make sure their customer's on-boarding process was seamless. They integrated Postcode Lookup into their app, and clients can now sign up in a few simple steps.

![Starling Bank Address Validation](https://blog.ideal-postcodes.co.uk/hs-fs/hubfs/starling-bank-iphone-placeholder-7032a2acc11f7c52ed1dae6593ad0145e2e97e710992c0fa09794f361621226f.webp?width=472&name=starling-bank-iphone-placeholder-7032a2acc11f7c52ed1dae6593ad0145e2e97e710992c0fa09794f361621226f.webp)

Hear more from Starling Bank in their [customer story](https://ideal-postcodes.co.uk/customer-stories/starling-bank) and how they increased user satisfaction.

> “As an integral part of our onboarding process since we launched, Ideal Postcodes has contributed a lot to Starling Bank's success. Their extremely reliable service has helped to ensure that our wholly digital onboarding process provides a smooth welcome to new customers.”

*Jason Maude* - Chief Technology Advocate

<https://blog.ideal-postcodes.co.uk/page/3>

[Customer Stories](https://blog.ideal-postcodes.co.uk/tag/customer-stories)

## Read On

### [Customer Story: Thread > How Thread created a seamless checkout by implementing Postcode Lookup](https://blog.ideal-postcodes.co.uk/blog/thread-customer-story)

### [Customer Story: Screwsline > How Screwsline optimised their checkout process using address validation](https://blog.ideal-postcodes.co.uk/blog/screwsline-customer-story)

### [Customer Story: The Duke of Edinburgh's Award > How The Duke of Edinburgh's Award reduced costs and complexity by switching to Ideal Postcodes](https://blog.ideal-postcodes.co.uk/blog/dofe-customer-story)

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- [UPRN](https://ideal-postcodes.co.uk/uprn)

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