What It Could Mean for Customers and What to Do Next
In October 2025, the High Court ruled in favour of Ideal Postcodes (and our data partner Royal Mail) in a case involving GetAddress.io (Codeberry Ltd) and its use of address data. You can view the official judgment here. If you’d prefer a short overview, you can read our summary here.
Following the judgment, there have been further developments in the case, including costs awards and court orders that may require certain data to be removed or deleted. During the proceedings, GetAddress indicated that steps like paying the costs or any requirement to delete the database could affect their ability to keep the service running.
What this could mean for businesses
We understand this may create uncertainty about keeping your address capture running smoothly. Address validation often sits in key workflows like checkout, web forms, and CRM/customer records, so even a small risk is worth planning for. We’re speaking with businesses that may be affected to help them understand their options and reduce the chance of any interruption.
If your business currently relies on GetAddress.io, here are a few practical steps you can take now:
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Map where GetAddress is used
Check your checkout, web forms, account creation, internal tools, and any CRM or customer data flows. -
Put a contingency plan in place
Decide who would handle a change, what your internal timeline would be, and whether a supplier or agency manages the integration. -
Test an alternative
Choose a licensed provider and run a test so you understand the effort and timeline.
If you decide to switch to Ideal Postcodes, create a free account and follow our guide on migrating your systems from getAddress. If you’d rather talk it through, contact us and we’ll help you assess the quickest path based on your setup.
FAQs
What should I do if my website or app uses GetAddress?
We can help with a migration plan and recommend the simplest route for your setup. We have integrations for several CRMs, ecommerce platforms, website builders and more. Find your platform here.
What is PAF licensing and why does it matter?
PAF (the Postcode Address File) is Royal Mail’s address database. Licensed resellers provide access under agreed terms. Licensing matters because it helps ensure address data is sourced and used lawfully and maintained properly.
How quickly can a business switch to Ideal Postcodes?
In many cases, migration can be quick because the integrations are similar. We provide a guide to help you move safely.
Is Ideal Postcodes a licensed reseller?
Yes, Ideal Postcodes has been a licensed reseller of Royal Mail’s PAF since 2013. We are also ISO27001 certified, which means we follow security best practices and are set up to handle customer data securely.
Where can I get help if I’m not technical?
If you don’t have an in-house developer, we can still help you understand your options to keep address capture working. You can contact the support team directly for a quick review of your setup.